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“We’re really excited to be working with io IT Services. Elevator has grown over the last year and, as we continue to evolve, it was crucial that we had an IT supplier that understood our business needs and could support our growth."

Karen Pugh Property Director

An Aberdeen technology company has been given a boost after securing a Scotland-wide contract with leading business development organisation, Elevator. 

io IT Services will provide support for start-ups and growing companies through Elevator’s network of business centres across the north-east, Tayside and Lanarkshire.

The three-year deal will see io provide the full suite of IT services – including network management, backups and disaster recovery, and cyber security solutions – to staff and entrepreneurs across the organisation’s 24 Scottish sites. Recently, io assisted Elevator in achieving Cyber Essentials certification. 

With headquarters at the Aberdeen Energy Park, Bridge of Don, Elevator has 90 members of staff who require instant access to all IT services wherever they are working from, including from home. 

In addition to proactive management of its extensive cloud and on-premise infrastructure, io will provide a fully outsourced IT department. Elevator will benefit from a ‘people first’ approach where io will continually review the organisation’s IT goals in line with the overall business strategy. 

Karen Pugh, property director at Elevator, said: “We’re really excited to be working with io IT Services. Elevator has grown over the last year and, as we continue to evolve, it was crucial that we had an IT supplier that understood our business needs and could support our growth. 

“io was the stand-out by some distance. We’re thrilled to be working with the team and know they will help transform our digital strategies in readiness for the new hybrid world that we all face.” 

With over 40 years’ combined experience, io is led by directors David McCready and Nick Pickering. The company provides IT support, consultancy, and strategy to small-and-medium-sized businesses throughout the UK and internationally. 

Since it was established in July 2019, io has been based at Elevator’s @balmoralHUB, Wellington Circle. It has recently taken on a second office, within the same building, to accommodate its growing team. With this extra capacity, io is well-positioned to respond to increasing customer demand without delay.

David McCready, director at io, commented: “Having called @balmoralHUB our home for the past two years, we’ve seen first-hand the great work done by the organisation to support SMEs across the north-east and further afield. We’re now looking forward to playing an important role in helping Elevator and its community make the most from their technology.”

Nick Pickering, director at io, added: “We’ve benefited from strong demand for our strategy-led approach to IT, which makes now the ideal time to increase our office space. This will ensure we’re equipped for future growth, while continuing to deliver the high standards of customer care that we’ve come to be known for.” 

io is a managed IT solutions specialist that simplifies businesses and organisations’ technology requirements by helping empower people to increase their productivity and performance levels. The business works with clients in the energy, manufacturing, healthcare, tourism, creative arts, and non-profit sectors, among others.

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